Effective date: 2 November 2026
TRAVEL REQUESTS AND CONFIRMATION
Submitting a booking request does not by itself confirm a reservation. Availability, final price, inclusions, supplier arrangements, and applicable cancellation charges must be reviewed and confirmed by the travel team in writing. Indicative prices may change with dates, group size, room or occupancy choice, supplier availability, taxes, and confirmed inclusions. Do not pay a revised amount unless you have reviewed and accepted the written details.
ONLINE PAYMENTS THROUGH RAZORPAY
Where online payment is enabled, payments are processed through Razorpay checkout and its payment partners. The checkout will show the amount due and available payment methods before you authorize payment. Payments on this website are in INR. No separate payment or convenience fee is currently charged by DevYatra Holidays. For an eligible booking, you may be offered a 25% advance or full payment. Any remaining balance is payable only after the travel team confirms the booking and tells you the amount due.
A successful payment is not, on its own, confirmation that travel services are available or that the booking is confirmed. We mark a payment as received only after verifying the captured payment against the booking. If checkout shows a pending or unclear result, check My Account or contact us before trying again, to help avoid duplicate payments. Never send us your card number, CVV, UPI PIN, password, or one-time password.
CANCELLATIONS AND REFUNDS
The cancellation deadline, supplier charges, any non-refundable amount, and refund eligibility depend on the specific trip and suppliers. The travel team must provide the applicable cancellation and refund terms with the written booking details before you pay; contact us and wait for those details if they have not been provided. To request a cancellation or report a payment issue, contact info@devyatraholidays.com or +91 82186 04960 and include your booking reference, payment date, and amount. Do not include full payment credentials or security codes.
If a refund is due under the cancellation terms confirmed for your booking, it will be initiated to the original payment method where supported. The time for the amount to appear depends on Razorpay, the payment method, and the customer's bank or provider. We will share any available refund reference. A payment failure, reversal, or duplicate debit should be reported promptly so we can verify it with the payment provider.
TAXES, RECEIPTS AND PAYMENT RECORDS
Any applicable taxes and the amount payable will be shown in the booking or payment flow. Invoice details you provide, including an optional GSTIN, must be accurate. Payment confirmations and receipts are subject to verification and applicable invoicing requirements.
THIRD-PARTY PAYMENT SERVICE
Razorpay and its payment partners provide the payment checkout and process payment-method information under their own applicable terms and privacy notice. Their checkout may be subject to separate service availability and payment-method rules. Our privacy practices are described in the Privacy Policy on this website.
CONTACT
For booking, cancellation, refund, or payment questions, contact DevYatra Holidays at info@devyatraholidays.com or +91 82186 04960. The published business address is Ranipur Modh, Haridwar, Uttarakhand 249407, India. Please ask us for the trip-specific written cancellation and refund terms before making payment.
Last updated: 2026-11-02 08:19:55