Effective date: 2 November 2026
WHO WE ARE
This website and travel-booking service are presented under the business name DevYatra Holidays. Public business address: Ranipur Modh, Haridwar, Uttarakhand 249407, India. For privacy questions or requests, contact info@devyatraholidays.com or +91 82186 04960.
INFORMATION WE HANDLE
When you use this website, we may handle account and contact details such as your name, email address, and phone number; booking information such as travel dates, destination, traveller names and ages, billing address and state, and any optional GSTIN you provide; and booking communications and support requests. If you pay online, we keep the booking amount and currency, payment status, date, and transaction/order references needed to match and verify the payment.
PAYMENT INFORMATION
Online payments are processed through Razorpay checkout and its payment partners. Payment-method details such as card number, CVV, UPI PIN, and banking passwords are entered with the payment provider and are not requested in our booking form or stored by this website. Razorpay may process information under its own applicable privacy notice and terms. We receive payment confirmation and transaction references so we can reconcile your booking.
HOW WE USE INFORMATION
We use information to respond to enquiries, create and manage accounts and booking requests, coordinate requested travel services, communicate changes, verify and reconcile payments, provide receipts or invoices where applicable, protect the website from misuse, and meet legal or accounting obligations.
WHEN INFORMATION IS SHARED
We share only information needed to handle your request with Razorpay and relevant payment partners, travel suppliers or service providers involved in arranging your trip, and professional or public authorities where required by law or needed to address fraud, safety, or a legal claim. We do not sell your personal information.
RETENTION AND SECURITY
We retain booking, payment, invoice, and communication records for as long as reasonably needed to provide services, handle disputes, and meet legal or accounting requirements. Access is limited to people and providers who need the information for these purposes, and reasonable safeguards are used. No internet transmission or storage method can be guaranteed completely secure.
YOUR REQUESTS
You may contact us to request access to or correction of your contact information, or to ask about deletion. We will assess such requests under applicable law and may need to retain records required for an active booking, payment dispute, tax, or other legal obligation.
CHILDREN AND TRAVELLER DETAILS
A parent, guardian, or responsible adult should provide any information about a child included in a travel request and should share only details needed to arrange the trip.
CHANGES AND CONTACT
We may update this notice when our practices or legal requirements change. The latest version and its effective date will appear on this page. Contact info@devyatraholidays.com or +91 82186 04960 for privacy questions or requests.
Last updated: 2026-11-02 08:19:55